Mayo Clinic launches a Center for Social Media

Now here’s a cool idea – the Mayo Clinic recently launched a Center for Social Media to teach social media to staff, physicians and patients. Traditionally, social media has been seen as a purely marketing function and under the Mayo Clinic’s PR and marketing team; however, this initiative will take social media to doctors, patients and even other hospitals.

Internally, the Center for Social Media will educate doctors on how they can communicate with their patients via YouTube, blogs, and other social media tools. The Center will also help help other health care institutions learn to do the same, offering use of the Center (for a fee of course) to other hospitals or patient foundations.

According to a Wall Street Journal interview with Lee Aase, one of the center’s leaders and currently manager of syndications and social media at Mayo, the focus of this project is to “provide in-depth information for patients in a much more comprehensive way, and to create connections between researchers, physicians and staff.” The Center will employ about eight full-time employees, including a medical director and have $800,000 a year in initial funding.

It’s great to see such a large healthcare institution look to new ways to engage its audiences – both internal and external. I’m really excited to track the progress of the Center, watch it grow and see if any other medical organizations follow in its footsteps and begin offering the same sort of social media education. In the past, healthcare institutions (not including the Mayo Clinic) have been slow to dip their toe in the social media waters, perhaps due to all the issues – privacy, ethics, etc. – and potential repercussions of sharing information online. Still, patients are already using social media to learn more about their illnesses or the conditions of friends and family. A recent Pew Internet study revealed that 8 in 10 internet users, or two-thirds of U.S. adults, look online for health information. People are looking for answers online, and now doctors can have the tools and education to know how to appropriate respond to this growing audience.

BODIES Cleveland and House of Blues Tweetup – Tomorrow!

Looking forward to this event tomorrow … you MUST RSVP and be a Twitter user to attend.

Language from event site:

Twitter users* can get a private look at the real three-dimensional human bodies that have been preserved for BODIES . . . The Exhibition as Premier Exhibitions, Inc. (NASDAQ:PRXI) on the tweetup on July 27.

This is the exhibition’s first visit to Cleveland. Currently receiving worldwide acclaim and attracting more than 15 million visitors in cities including New York, DC, Las Vegas, London, and Madrid, the Exhibition will remain in Cleveland through October 2010 and offers an amazing look into the human body unlike any science book or anatomy model.

Attendees will also receive a 20% off BODIES discount code to share with their followers. After the tweetup, attendees can join their fellow tweeters next door at the House of Blues. By showing their BODIES Tweetup Badge, (received upon checking into the Exhibit), you’ll get the following food and drink specials: $1 domestics, $2 imports, $3 house wine/cocktails and 1/2 price appetizers. In addition to the specials, House of Blues will also be providing some light appetizers for attendees.

This is a limited registration event — you MUST RSVP in advance to attend.

* You must have a valid Twitter account to attend. We cannot allow non Twitter users into the Exhibit during this time.

Parking in the Area

  • 515 Euclid Garage: located at the corner of E. 6th St and Euclid Ave. Entrance is on E. 6th St. north of Euclid Ave.
  • 200 Public Square (BP Building) Garage: Entrances located on Euclid Ave or Superior Ave. between Public Square and E. 6th St.
  • Surface lots located at E. 4th St. and Prospect Ave

NOTE: BODIES Cleveland is a client of mine. I helped to organize this event.