Social Media For New Year’s Resolutions – Part Three: Using Social Media to Help Others

*Note* This entry is part three of my blog posts in the 2010 series, Social Media For New Year’s Resolutions, as explained in this post.

So you’ve made a resolution this year to help others – good for you! You’re not alone, either. E-Philanthropy is on the rise (it grew 4% in 2008 and is growing each year) and it’s no surprise why – social media provides nonprofits, charities and other organizations or causes the ability to tap into a large, focused and connected network. Whether it’s donating your money or your time, social media can help you connect with the charities and causes you’re looking for.

 

Some tools you may find useful:

Good search: If you’re anything like me, you use Google (or Bing if that’s your fancy) on a daily, nearly hourly, basis. Wouldn’t it be great if searching online actually helped someone out? It can – check out GoodSearch.com. A do-gooder friend of mine showed me this site in college, and I’m glad to see it’s still up and running. It’s easy too – you choose a charity you support, search the web as usual, and they donate to your cause each time you search. You can add a Good Search toolbar to your browser to make searching (and donating) even easier.

Facebook Causes: Facebook describes its Causes Application as such: “Causes provides the tools so that any Facebook user can leverage their network of real friends to effect positive change.” Causes is a Facebook app that allows nonprofits (any U.S. registered 501(c)(3) nonprofit or Canadian registered charity) to raise money and alert Facebook users about the issues facing their organization today. If you’re looking to use social media to directly learn about a cause, hear what your networks or saying and/or donate directly, I suggest you browse the causes available.

If you’re sick of Facebook, there are other social networking sites that you can use to show your support and talk with others about a cause. Check out Care2 and Change.org to learn about issues and raise money for the charity of your choice.

YouTube: YouTube is so much more than laughing babies and drugged children coming home from the dentist. [Check out my post entitled YouTube…Why You Should Take It Seriously for some proof] If you’re a visual learner, why not use YouTube to get involved with a charity?  If there’s a charity you’re particularly interested in, you can search YouTube to see what they say about themselves. You may learn something you didn’t know about them or find out about a new campaign. Or, check out the full listing of Nonprofits on YouTube and see which ones interest you. Some YouTube channels even let you donate to them right on their YouTube page via Google Checkout (see the pages of Autism Speaks and the ONE Campaign for examples).

Get Involved! There are some great sites that can let you know where help is needed and how you can help. Check out DoSomething.org and VolunteerMatch for an ever-growing list of local volunteer opportunities. Idealist.org also has a listing of volunteer openings, in addition to its record of paying jobs at non-profits.

Beware:

Because of the lowered transparency level that comes with social media, you’ve got to be careful about donating your money – you don’t want to be scammed. Never ever give your credit card information (or any other private info) to an organization or a cause you’ve never heard of – and always be wary of providing personal information you wouldn’t need to give out in real life (e.g. social security number, etc.). [Sidebar: Check out this post I wrote about a common Money Order scam on Craigslist] If something feels wrong, it probably is – trust your gut. The San Francisco Chronicle just did a nice piece on what to look out for when donating to Haiti relief funds, but the tips apply to all charities.

Speaking of Haiti relief funds, the use of social media for the recent Haitian hurricane relief is a great case in point. Stay tuned for a post about that!

YouTube … Why You Should Take It Seriously

I think a lot of people don’t take YouTube seriously. After all, how many of us associate YouTube with videos like “laughing baby,” “David after dentist” and “Will it Blend?” But  I think YouTube can be very useful for an organization when creating and maintaining its web presence. That’s why I was excited when I was asked to present on YouTube for Nonprofits at a luncheon yesterday with some of my other coworkers (who presented on other social media topics).

Are you also a YouTube naysayer? Do you believe that it’s “just for kids”? Well, to set the record straight (and so you don’t feel left out if you missed my presentation yesterday), I wanted to share with you some statistics and some tips on how to use YouTube – especially if you’re a nonprofit.

Think YouTube is just for kids? Some stats for you to keep in mind (from a Pew Internet Report)

  • The share of online adults who watch videos on video-sharing sites has nearly doubled since 2006
  • 62% of adult internet users watch video online (on a site such as YouTube)
  • 41 % of internet users ages 50-64 watch video online
  • 27% of internet users ages 65 and older watch video online

Clearly, there are more than just young folks checking out videos online and surfing YouTube. So what can you do?

Here are 5 tips for using YouTube, especially for nonprofits.

1) Create a Channel and Make It Yours

The first thing you should do when you decide to create a YouTube presence for your organization is to create and customize your own channel. Upload videos and create playlists. Write a succinct bio about your organization and link back to your website. Add a customized banner (perhaps with your organization’s logo and tagline) and background image. Your visual identity on YouTube should reflect your presence on your other channels (like your website), so your audience can easily recognize you.

2) Upload Your Own Videos and Favorite Others

Don’t feel like you need to immediately populate your channel with hundreds of videos. The best videos often aren’t just “talking heads” or interviews with your organization’s CEO. They tell a story – about your organization, who you’ve helped, what you do. Two to three good videos are better than fifteen boring ones that your subscribers won’t watch. Also, you don’t need a lot of original content to create a YouTube channel. Besides populating your channel with your videos, you can create playlists and favorite other people’s videos. If you stand for a popular cause, chances are you’re not the only one who has created a related video. Search for, rate and favorite other related videos that.

3) Collect Donations

Use YouTube’s call-to-action overlay to link directly on your video to an external donation site or your website. You can also add a “donate” box on your channel page to let people donate to your organization through Google Checkout.

4) Showcase Your Events

Do you host fundraising events? YouTube can be a great way to share events with those who are unable to attend and attract future attendees. You can create a video of the event highlights and upload it to your channel. The video should be no longer than three to five minutes and doesn’t need to be overly edited or produced. Tell your attendees at the event to be on the lookout for the new video(s) on your channel. If you plan on sending a thank you email to attendees, be sure to provide a link to your channel so guests can watch the video and share it with their friends.

5) Integrate Video with All of Your Social Media

Use your other social media involvement to drive traffic to your videos and your YouTube channel. If you’re using Twitter, tweet when you upload a video. Post your videos to your Facebook fan page. In your profiles on other social networking sites, such as LinkedIn, Twitter, Facebook or Flickr, provide not only a link to your nonprofit’s home page, but also to your YouTube channel (and other social media sites). If you have an e-newsletter, link to your channel there. The more ways you share your YouTube presence with your existing networks, the more traffic you’ll drive to your channel.